Billing & Payments

Invoicing, payment processing, and financial management

Invoicing Basics

How invoices are created, sent, and tracked

Connecting Stripe

Set up Stripe to accept online payments from your customers

Customer Payments

How your customers view and pay invoices online

Everyone

Creating & Sending Estimates

How to create, send, and convert estimates into jobs and invoices

Tax Calculation

How sales tax is calculated on estimates and invoices, and the difference between the flat rate and Stripe Tax providers

Web Lead Estimates

How the instant estimate form on your landing page captures leads and generates draft estimates automatically

Estimate Optimization & Price Assistant

Analyze your estimate win rates, find optimal pricing, and run price adjustment campaigns

LTV Tiers

How customer lifetime value tiers are calculated and what each one means

Service Frequency

What the "frequency per year" value on a customer means

Refunds & Stripe Sync

Issue refunds and keep invoice status aligned with Stripe

Service Contracts

Create recurring service agreements with customers for automated scheduling and billing

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