Customer Payments
Customer Payments
When you send an invoice, your customer receives an email with a secure link to view and pay it online. No account or app download is required.
The customer payment experience
- The customer receives an email with the invoice summary and a View & Pay button.
- Clicking the button opens a secure invoice page showing line items, totals, and due date.
- The customer clicks Pay Now and enters their card details.
- Payment is processed instantly and a confirmation is shown.
- Both you and the customer receive a payment confirmation email.
Accepted payment methods
- Credit cards (Visa, Mastercard, American Express, Discover)
- Debit cards
- ACH bank transfers (if enabled in your Stripe settings)
For customers: viewing past invoices
If you've received a payment link from your service provider, you can:
- View the invoice at any time using the link from your email.
- Download a PDF copy for your records.
- See payment status and history.
For business owners: tracking payments
From Billing → Invoices, you can see the status of every invoice:
- Filter by Paid, Sent, Overdue, or Draft.
- Click any invoice to see payment details including date, amount, and transaction ID.
- Export your invoice history for bookkeeping.
Tips
- Customers don't need to create an account to pay — the link in the email is all they need.
- If a customer has trouble paying, resend the invoice from the invoice detail page to send a fresh email.
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