Stop losing the caller while you're on a ladder.
Miss a call on the job site? An automatic text goes out in under 30 seconds from your business number. The lead stays warm instead of calling your competitor.
62% of callers who don't reach a business won't call back
That missed call just became your competitor's new customer.
They won't leave a voicemail.
Most prospects hang up and call the next listing. By the time you check at 7 PM, they've already booked someone else.
Manual "sorry I missed you" texts are too slow.
You eventually get to it at end-of-day, copy-pasting the same message. By then the lead is cold.
Calls and texts live in different places.
The missed call is on your phone. The follow-up is on your laptop. The history fragments across three apps.
Missed call to first reply in 30 seconds.
Call rings. You can't answer.
Grunlo sends an automatic text from your business number within 30 seconds. Customizable for new leads, existing customers, and after-hours.
Caller texts back. Thread lands in your inbox.
Their reply shows up in your shared inbox with the missed-call record and customer profile auto-attached.
Reply when you're free.
One inbox for the whole team. Reply from the truck or the office. The thread stays attached to the customer record permanently.
No credit card required · 14-day free trial
Different missed calls, different responses.
A new lead at 2 PM is not the same as an existing customer at 9 PM. Set different auto-replies for each scenario.
- New leads vs. existing customers — different messages for each
- After-hours mode — different text outside your business hours
- Holiday overrides — one-off messages for closures and special days
- Smart suppression — auto-text skips if you reply within 90 seconds
- Your business number — auto-text comes from the number customers already know
Capture the lead, then keep the relationship.
Dedicated business number
Get your own local number. Required for text-back to work — and for building long-term customer trust.
See dedicated number →SMS marketing
Once you've captured the lead, run reactivation and seasonal campaigns from the same trusted number.
See SMS marketing →Customer portal
Include a link to your request-a-quote form in the auto-text. Leads self-qualify while they wait for your reply.
See customer portal →Text-back questions, plain answers.
Everything you need to know before getting started.
Recover the calls you're already missing.
5 minutes to set up. The next missed call gets answered before you even check your phone.
No credit card required · 14-day free trial